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AMSOIL INC. of Superior, Wisconsin hereby
warrants that its lubricants are fit for use according to the written
recommendations of AMSOIL INC. and in applications specifying one or more of
the standards set forth in the product data bulletins and product labels.
AMSOIL INC. further warrants its products to be free of defective materials,
design, and workmanship.
THIS WARRANTY IS SUBJECT TO THE FOLLOWING LIMITATIONS: |
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1. |
This warranty only applies to AMSOIL lubricants
for which a separate, specific warranty is not written. |
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2. |
The warranty herein applies only to AMSOIL
lubricants, which are packaged by AMSOIL INC. and sold by AMSOIL INC. or an
authorized distributor. |
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3. |
The liability of AMSOIL INC. shall be limited to: |
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a. |
Replacement of the defective lubricant. |
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b. |
The cost, including labor and materials, to
repair damaged equipment, or at the option of AMSOIL INC., the cost to
replace damaged equipment, resulting directly from the use of AMSOIL
INC. lubricants when used in the proper applications. |
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4. |
AMSOIL INC. shall not be liable for special,
incidental, or consequential damages including, but not limited to, damage
or loss of other property or equipment, loss of profits or revenue, cost of
capital, business interruption, lodging, towing, or cost of replacement
equipment. The liability of AMSOIL INC. arising out of the manufacture,
sale, delivery, installation, technical directions or recommendation of any
lubricant- whether in contract, tort, warranty or otherwise - shall not
exceed the value of the equipment in which the product(s) were used. The
remedies to the purchaser herein are exclusive. |
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5. |
In the event of a claim against AMSOIL INC., the
procedure below must be completely followed. |
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a. |
Where the original warranty from the
equipment manufacturer is still in effect, the customer shall file a
warranty claim with the Original Equipment Manufacturer (OEM) in
accordance with the OEM warranty procedure. |
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b. |
Customer shall retain failed parts for
inspection by AMSOIL INC. unless given to the OEM. |
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c. |
Customer shall also, within 30 days of
failure, notify AMSOIL INC. and provide the following: |
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(a.) |
An eight (8) ounce representative oil
sample taken from the failed equipment and put into a clean
container. |
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(b.) |
Documentation including make, model, and
year of equipment, total accumulated miles and/or hours, and duty
cycle or service environment. |
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(c.) |
Equipment or vehicle maintenance history
documentation including miles or hours at the time of AMSOIL
lubricant installation, general equipment repairs, and oil analysis
results if available. |
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(d.) |
Proof of purchase for AMSOIL lubricant. |
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(e.) |
Batch number from oil container or
Certificate of Analysis. |
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d. |
Mail the above sample and information to:
AMSOIL INC., Attn: Technical Services
AMSOIL Bldg.
Superior, WI 54880 |
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e. |
In cases where the OEM warranty is still in
effect and that warranty coverage is denied based on the use of an
AMSOIL lubricant, the customer shall immediately notify AMSOIL INC. and
provide a written copy of the OEM warranty denial. |
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f. |
AMSOIL INC. may, at its option, notify its
insurance carrier of the claim. |
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g. |
AMSOIL INC. or its insurance carrier may
conduct an investigation that includes, but is not limited to, an
inspection of the failed parts, a review of the operating conditions,
and a thorough review of the information requested above. The customer
agrees to cooperate with such investigation. |
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h. |
If AMSOIL INC. or its insurance carrier pays
a claim, an attempt may be made to recover amounts paid from the OEM. If
this occurs, the customer may be asked to provide further information
pertaining to the failure and to cooperate with AMSOIL INC. or its
insurer in the recovery process. |
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THE WARRANTY MAY NOT BE EXTENDED TO COVER: |
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1. |
AMSOIL lubricants used in mechanically deficient
equipment as a result of abnormal operation; negligence; abuse; damage from
casualty, shipment or accident; or equipment modification done without
written authorization from the OEM. |
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2. |
AMSOIL lubricants that have been used for the
purposes of racing or in applications where the OEM required lubricant
standards do not match those stated by AMSOIL INC. without the written
approval from AMSOIL INC. |
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3. |
AMSOIL lubricants that have been contaminated
after leaving the AMSOIL INC. premises due to improper handling, storage or
through equipment deficiencies in which an AMSOIL lubricant has been
installed. |
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4. |
AMSOIL lubricants which have been packaged,
regardless of container, by anyone other than AMSOIL INC. or an AMSOIL
authorized packager. |
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5. |
Any allegedly defective AMSOIL lubricant for
which a reasonable sample has not been preserved. |
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6. |
Failure of equipment when AMSOIL lubricants are
not used in strict accordance with either the written recommendations of
AMSOIL INC. or the OEM for warranty coverage. |
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7. |
AMSOIL lubricants that have been used in
conjunction with any other product or additive that has not been authorized
for use by AMSOIL INC. |
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8. |
Failure of equipment due to a pre-existing
condition that is unrelated to the use of AMSOIL. |
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9. |
Repair or replacement of equipment because of
normal wear. |
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AMSOIL RESERVES THE RIGHT TO REJECT A WARRANTY
CLAIM FOR ANY OR ALL OF THE FOLLOWING REASONS: |
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1. |
Failure to follow all OEM recommendations for
warranty coverage, including lubricants, maintenance, and drain intervals,
prior to the first installation of AMSOIL lubricants. |
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2. |
AMSOIL INC. was not notified within 30 days from
the date of failure. |
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3. |
Claim information is insufficient. |
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4. |
Parts inspected do not substantiate a claim or
indicate failure. |
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5. |
Parts requested were not sent or are unavailable
for inspection. |
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6. |
Oil sample was not provided. |
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7. |
Failure of the customer to follow the written
procedure herein. |
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8. |
Customer refused to cooperate with the
investigation. |
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9. |
Failure was the result of an OEM defect. |
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This warranty shall be governed, interpreted and
construed by, and in accordance with, the laws of the State of Wisconsin.
AMSOIL INC. IS THE SOLE AUTHOR OF THIS POLICY AND MAKES NO OTHER
WARRANTIES, EXPRESS OR IMPLIED UNLESS A SEPARATE, SPECIFIC WARRANTY HAS BEEN
WRITTEN.
SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
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Contacts:
AMSOIL INC.
AMSOIL Bldg.
Superior, WI 54880
715-392-7101
Fax 715-392-3097 |
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